Been going here for a long time now , definately one of the best in the town as ive tried them all , food is top quality and always fresh definately recommend +++++

Ease of ordering online Excellent service on collection Quality food Great portion sizes Gluten Free food excellent

Fantastic as always.

Lovely fresh food and great that it does smaller portions as an option. Best chippie in town.

I previously left a very positive review about the gluten free options and continued to use Jim Jacks until three poor meals in a row - the fish was extremely small compared with the standard (non-gluten free) fish ordered by the rest of my family within the same order. Once could just be random, but three times felt quite deliberate. There is an extra charge for gluten free, so there is no excuse for receiving the smallest fish. I left it for some time and decided to try the gluten free scampi. It was effectively inedible - I cut open the scampi and out of 10 pieces, 6 had no scampi whatsoever, it was just breadcrumbs. It was also overcooked. Another member of the family also had scampi and it was exactly the same. Sadly, I will not be back, which is a pity since it is not easy to find gluten free take-away fish and chips.

Owner replied

Hi Mark, really sorry about your experience that’s not the standard we aim for. What you’ve described isn’t acceptable and we’ll address it with the team. Please visit again and mention this. Your next gluten free fish or scampi will be on us, and we’ll make sure it’s done right.

I ordered Online for the first time fresh like always and Tasty like before

Delicious gluten free fish and chips and very large portions

Chips could’ve been better to many crispy small ones.